Task management
Create, assign, prioritize and complete tasks together. Everyone knows what comes next.
Update websiteIn progress
Reply to customerOpen
Prepare monthly reportCompleted ✓
THE PLATFORM FOR TICKETS, TASKS & IT SERVICES
Support. Tasks.
All in Flow.
Organize tasks, handle support tickets, track time and manage IT services – all in one place. With BRIT Flow separate processes become one streamlined workflow.
Tasks & tickets Clear responsibilities One central platform
WORKSPACE
Dashboard
Tasks 8
TICKETING
Overview 12
RMM
Customers
MMMax MustermannEmployee
Dashboard / Overview
YOUR WORKSPACEGood morning!Here's your current overview.Today
Open tasks08Keep an eye on them
Open tickets12● In progress
Completed34✓ Well done
Current tasksView all
Check server maintenanceIT operations · TodayIn progress
Handle customer inquirySupport · TodayNew
✓Update documentationInternal · YesterdayCompleted
Everything in sightManage tasks centrally
Teamwork that flows.Simple. Clear. Efficient.
DEVELOPED BYBRIT GmbHSOFTWARE & IT SOLUTIONS FROM MÜNSTER
ONE PLATFORM. MANY POSSIBILITIES.Everything your team needs.
Everything your team needs.
Without unnecessary detours.
From the first to-do to the resolved support request: BRIT Flow brings your essential workflows together in one intuitive application.
Professional ticketing
Handle customer requests systematically, with statuses, assignees, activities, notes and communication directly in each ticket.
Time tracking
Log time directly against tickets so work remains transparent and easy to analyze.
RMM integration
Connect IT monitoring and service workflows. Handle device alerts and related tickets in one process.
Team & permissions
Clear roles, appropriate access and shared visibility – from employees to administrators.
Customer management
Create, maintain and manage customer records centrally. Customer information is available right where support tickets are handled.
Detailed ticket billing based on time entries
Link tracked working hours and activities to tickets, review billable services and prepare billing information for CSV or PDF export.
Time tracked3 h 30 min
ServiceSupport
ExportCSV / PDF
Rule-based automations
Automate recurring ticket workflows, including acknowledgements, employee notifications and status updates when customers reply.
IF · Customer replyTHEN · Update status
Custom ticket pools
Organize tickets in dedicated pools, assign team members and structure ticket handling by team or area of responsibility.
IT supportCustomer serviceInternal requests
WHY BRIT FLOW?Fewer tools.
Fewer tools.
More flow.
When information comes together in one place, collaboration gets easier. Instead of switching between separate systems, your team works through clear processes.
Discover BRIT Flow01
More clarity in everyday work
Tasks, tickets and responsibilities stay transparent and easy to find.
02
Faster collaboration
Activities and information stay where they're needed: with the relevant task or ticket.
03
Flexible for different teams
Roles, customer management and optional modules support your team's workflows.
04
Built for everyday work
A modern, responsive interface for use at your desk or on the go.
WORK CAN BE THIS SIMPLEOne clear workflow.
One clear workflow.
From start to finish.
Whether it's an internal task or customer request, every step is transparent to the team.
01＋
Capture
Create a task or ticket centrally and capture the key details.
02⇄
Organize
Set ownership, status and priority for a clear overview.
03◷
Work together
Collaborate, record activities and track time spent.
04✓
Complete
Close work items properly and keep a clear record of results.
THOUGHT THROUGH TO THE DETAILSYour workday.
Your workday.
Simply better organized.
BRIT Flow brings structure to daily operations with the features teams really need.
Get in touchGOOD TO KNOWFrequently asked
Frequently asked
questions.
Still have questions? We're happy to help personally.
Contact usWho is BRIT Flow for?
For teams that want to organize tasks and support processes centrally, especially businesses with internal service and IT operations.
Can I manage tasks and tickets together?
Yes. BRIT Flow combines task management with an optional ticketing system. Available sections depend on enabled modules and user permissions.
Can I use BRIT Flow on mobile devices?
The responsive interface works in a browser on desktop computers, tablets and smartphones.
How does access control work?
Users receive role-based access. Administration features are available only to authorized users.
How much does BRIT Flow cost?
The right package depends on your team size, modules and requirements. Contact us for a tailored quote.
READY FOR MORE CLARITY?Get your team
Get your team
on track.
Interested in BRIT Flow? We'd be happy to show you what's possible and discuss how it fits your workflows.
YOUR NEXT STEP
Request your demo.
Tell us briefly what you're looking for. Your email application will open with a pre-filled request.